Allfasteners: How We Ship
We offer the most flexible shipping options for fasteners, construction consumables and tools to customers across Australia. We despatch goods from all 4 locations with most orders packed and shipped the same day for delivery the next day in metro areas.
For faster delivery you can select from Deliver+ or Premium+ services, for more specific requirements leave us a note when placing orders or simply give our Customer Service team a call.
If you have any enquiries about your order, and how it will get to you, feel free to contact our friendly sales team now.
- FREE delivery* for everyone on orders over $250.
- $15 flat rate* for Melbourne metro postcodes – on orders less then $250.
- $30 flat rate* for everywhere else – on orders less then $250.
- Orders will leave our warehouse in 1-2 business days.
- Please visit Australia Post to estimate delivery time to your area.
- All delivery times exclude weekends and public holidays.
*Total order weight limit up-to 25kg see below for Other Charges that may apply & Free T&Cs.
- Orders placed before 11am AEST Monday to Friday will be delivered on the same day up-until 5pm.
- Orders placed after 11am AEST, on a weekend or public holiday will be delivered the next business day between 7am-5pm.
- Deliver+ expedited delivery is available to the Melbourne metro area and for Allfasteners Trade Portal account customers in selected Melbourne, Sydney, Adelaide and Brisbane metro areas only.
- Delivery times, fees and availability in your area. Click here..
- Available all-day during business hours 7am – 4pm (AEST) Monday to Friday for priority delivery to worksites and businesses in metro areas.
- Premium+ express delivery is available to the Melbourne metro area and for Allfasteners Trade Portal account customers in selected Melbourne, Sydney and Adelaide and Brisbane metro areas only.
- Delivery times, fees and availability in your area. Click here.
- Click & Collect is a free service available only in Melbourne for cash purchasers online, see Keilor Park Trade Counter.
- You will receive notification via SMS or email when your order is ready for collection usually within 1-2 business days.
- For Trade customers with a 30-day account Click & Collect is available from your local trade counters in each state.
International delivery outside of Australia?
- Unfortunately, we cannot offer delivery outside Australia online.
- Our international delivery area covers New Zealand, Pacific Islands and South East Asia. For shipping information to your country please contact us via this link with your enquiry.
Delivery in the United States?
- Online purchases can be made via our USA company visit: www.allfasteners.com
- Allfasteners USA delivers to all 50 states including North and South America.
- Overweight Charges: For orders exceeding 25kg a $30 fee is charged plus and an additional per kilo rate charge for every kilo over. Per kilo rates: 26-499kg: $0.40, 500-999kg: $0.30, <1000kg: $0.20.
- Dangerous Goods: $45 fee per order. Goods must be signed for and will not be left unattended.
- Threaded Rod < 3m: $15 fee per order. Cannot be delivered by standard couriers
- Large Items: $25 per item. Some large items such as storage units, ladders and height access equipment cannot be delivered by standard couriers and we incur this extra fee.
- No promo code needed. FREE delivery is automatically applied with DeliverX service is selected at checkout when your order is over the specified threshold.
- The threshold for FREE delivery is calculated after any promotions and discounts are applied and is limited to a total order weight of 25kg for delivery outside our Melbourne Metro Zone.
- FREE delivery is a limited promotion and not available for orders delivered outside Australia.
- Unfortunately, your order cannot be delivered on a National or State specific Public Holiday.
- If your order is placed on a Public Holiday it will not be processed and despatched until the next business day.
- Our courier services will allow you to give authority to leave goods depending on your region. By doing this you are giving our courier company permission to leave your order in a safe place if no one is at the delivery address to sign for your order.
- Allfasteners will not be held responsible for any theft or damage if you provide us with the authority to leave your order at an unattended address. All risk for goods ordered will remain with you upon delivery and Allfasteners will not offer a replacement or refund for any loss or damage as a result of selecting to leave your order without a signature.
- Allfasteners requires a signature for power tools, dangerous goods and large items such storage units. If there is no one to sign for goods at the delivery address the goods will be returned and reshipped at a later date for an additional charge.